Why use a support contract?
For both startups, small or large businesses, a safe and secure IT system is incredibly important. Even so, many businesses question the reasons for paying a monthly cost for an IT support contract.
We’re here to tell you why it is not only essential for some businesses, but also time and money saving in the long run for your company.
IT experts know which IT products save time, save money and are most efficient.
A support contract will ensure not only the day-to-day running of your business, but the long-term strategy that will support the growth of your company. A third-party IT company can see from an outside perspective, having experienced many previous clients, what needs to be changed within the business and how to facilitate new ways of working for ultimate productivity.
Reductions in staff costs
A support contract saves money on employing permanent staff.
An IT company can keep the company compliant, keep data safe and ensure best practices are maintained.
Any IT support company will tell you horror stories of working until 4am on client systems after a stressed firm rang up at the weekend with a security breach and no systems in place to keep their company secure. An IT support contract will give you peace of mind, professional advice when you need it, and access to IT hardware and resources, including the very best security system.
A support contract is like an insurance policy for your car, you shouldn’t be without one. Proactive health checks will keep the ‘tyres’ of your company rolling, and can keep your tech new and up to date to ensure best practices. They can anticipate potential issues before they happen as well as keeping your system secure and running efficiently.
With proactive monitoring and IT strategy comes financial control. It allows you to plan for long-term upgrades to your systems and gives you more choice by informing you of issues early. Ad-hoc spending on failed hardware and slow computers always costs more than well-thought upgrades and replacements. Being in control means you can be more productive.
Peace of mind
Support contracts helps you focus on the business, giving you peace of mind that the technical cogs keeping the business going are in-hand.
Saving staff time
They reduce downtime and keep staff happy and productive without ongoing IT issues getting in the way and stopping their productivity. This in turn saves the business from losing money from reduced staff time and sales. If any major issues occur, which a support contract will protect against, a third-party IT company can get your business up and running quickly.