Backup & Data Recovery

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At Woodstock IT we understand the importance of protecting your valuable data. Whether it’s personal information, financial records, or business operations, data loss can have a devastating impact on your organisation. That’s why we offer a full range of data and recovery services to help you safeguard your data and minimise the risk of loss.

As data recovery specialists, we’re all about proactive data protection to ensure that we never have to recover your data. We provide excellent backup and recovery services which provide data protection for applications, files, and servers which we configure, administer, monitor and support, giving you peace of mind.

If you have lost data, we have an extensive recovery process and are experienced in retrieving data, whether it’s corrupted data, there are deleted files, or your hard drive has failed.

Our backup services

Data Backup: We provide automated and secure data backup solutions to ensure that your data is always protected and easily recoverable in the event of a disaster.

Data Recovery: In the event of data loss, our team of experts can quickly and efficiently recover your data, minimising downtime and getting your business back up and running as quickly as possible.

Data Destruction: When it’s time to retire old equipment, our data destruction services ensure that your data is completely erased and unrecoverable, providing peace of mind and protecting you from data breaches.

Cloud Services: We also offer a variety of cloud-based services such as storage, backup, and disaster recovery that can help you to access your data from anywhere in the world.

How to ensure you don’t lose data

Catherine and Jake
  • Regular backups: One of the most important steps in preventing data loss is to regularly backup your data. This ensures that you have a copy of your data that can be used to restore your systems in the event of a disaster.
  • Data redundancy: Implementing data redundancy, such as using RAID (redundant array of independent disks) or mirroring, can help protect against data loss by providing multiple copies of your data.
  • Cybersecurity Measures: Another important step is to implement cybersecurity measures such as firewalls, antivirus software, and intrusion detection systems to protect your systems from cyber threats.
  • Regular Maintenance: Regularly maintaining your systems and hardware can help to prevent hardware failures and other issues that can lead to data loss.
  • Employee Training: Educating your employees about the importance of data security and providing them with the necessary training to identify and prevent cyber threats can help to reduce the risk of data loss.
  • Disaster Recovery Plan: Having a disaster recovery plan in place can help you to quickly and efficiently respond to a data loss incident and minimise the impact on your business.

Our data recovery solutions

Disaster recovery

Our disaster recovery process begins with a comprehensive IT audit [link], which will enable us to pinpoint where the data was lost or corrupted. We then assess all of your equipment and how data is stored and maintained and offer bespoke solutions to ensure that important files and critical data are looked after.

If your business does not already use cloud services, we recommend setting up a cloud storage system, such as Microsoft 365 [link], and ensuring that even if there is deleted data, it will be easily recovered and accessed from any operating system and any device.

Business continuity

We work with many businesses on their business continuity [link] plans, which allow businesses to keep running even in bad weather, global pandemics, power cuts, and other events.

We offer penetration testing, infrastructure upgrades, cyber security services and more to keep your business and online data secure.

Remote monitoring

Our remote monitoring services allow us to complete patch management offsite to update and maintain your online services, reducing the risk of lost data. We use direct, secure, and encrypted connections to reduce any risks for your business, and proactively manage any weaknesses and issues before you even notice.

Our responsibilities

As a provider of data recovery and protection services, Woodstock IT is fully aware of the importance of compliance with data protection laws in the United Kingdom, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We take the necessary steps to protect the personal data of our clients, by implementing regular backups, data encryption, and access controls.

In the event of a data breach, we are committed to informing the Information Commissioner’s Office (ICO) and any affected individuals in a timely manner and having a robust incident response plan in place. Our disaster recovery plan ensures that we can quickly and efficiently respond to any data loss incidents, minimising the impact on our clients’ businesses.

At Woodstock IT, we are dedicated to ensuring compliance with data protection laws and providing the highest level of data protection and recovery services for our clients.

Data protection & recovery for your business

Our data recovery services are second to none and if your important data is recoverable, we can help. We use specialist data recovery software and manual techniques to extract whatever we can. Contact us today to get started.

If you’re worried about data protection, contact us for your options and we can curate a bespoke service just for you.

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Woodstock IT Horsham
4.9
Based on 160 reviews
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Lynn ColeLynn Cole
16:11 08 Feb 24
Catherine was amazing. We had taken in our laptop as we thought we had been hacked. We had. They cleaned everything up and Catherine explained very simply what we had to do and how to do it. So patient wigh us. Amazing lady
Tim GurrTim Gurr
08:03 04 Feb 24
Tina MillerTina Miller
10:58 19 Jan 24
I had issues using Gmail as a business account and Woodstock recommended creating an Outlook account. I was apprehensive as I had a lot of stuff to migrate but Oliver was excellent. The migration was seamless and everything was done quickly at my convenience. So far I am super impressed with the service and am looking forward to having Woodstock's IT support in the future. I have piece of mind now.
Anthony StandingAnthony Standing
16:21 18 Jan 24
I would highly recommend Woodstock IT. Excellent service. Their engineer Dave was very patient with me as I am a complete numpty as far as computers go . I am up and running with a new refurbished P.C.
k sk s
19:09 10 Jan 24
Cat at Woodstock IT was very helpful, professional and patient with a "computer dinosaur." I was delighted with the whole experience.Many thanks.
Mary PedlowMary Pedlow
13:12 05 Jan 24
Great support -so patient .Thanks
Martyn WilksMartyn Wilks
12:29 03 Jan 24
Woodstock IT have just done another absolutely brilliant job for us. We have a holiday let cottage and our internet went down due to a storm. James came out to fix a 'bridge' between our house and the holiday let. As luck would have it we then had a power cut whilst he was here. Despite the lack of mains power he used a power source from his van and some very long leads to bring power to his diagnostic equipment and solved the problem. Excellent service!
Cat was incredibly knowledgeable and helpful with the works we needed doing when transferring data from a very old laptop onto a newly refurbished one that we purchased from Woodstock IT. Excellent customer service and a tasty cup of tea whilst we waited! Thank you so much to Cat and the Woodstock Team!
Col SecombCol Secomb
10:54 20 Dec 23
These guys are absolutely on the ball - super efficient and knowledgeable. Can highly recommend for you business IT needs.
Lyn SpurrierLyn Spurrier
11:30 14 Dec 23
Woodstock IT always provide professional and efficient services. I would like to thank Jake for helping to sort out an urgent issue for me recently and thank the really friendly and knowledgeable team for all their help over the past few weeks. Merry Christmas.
Sam EllisSam Ellis
11:26 14 Dec 23
Woodstock IT are fantastic, always very helpful and attentive whenever needed. Jake and Carl are just great and I would highly recommend them to anybody who requires IT based services. Thanks guys!
Doreen BurchellDoreen Burchell
13:08 08 Dec 23
Carl came to our aid today as we were still having problems with the wifi dropping in and out. After accessing our router etc remotely we are now online and wifi working well.Thank you job, well done Carl
Mark ChipolMark Chipol
16:18 04 Dec 23
We had a user account hacked - through accidentally clicking on an unsafe link.Woodstock IT were brilliant. Dave Hearn called me first thing to run through the validity of the unusual login, within minutes of it happening and then he brilliant took care of absolutely everything, whilst the people within the business could just continue to do our normal jobs.Dave's attention to detail and provision of assurance that he had everything in hand, was a huge relief. After initially locking down the account, to ensure he would stop any potential issues, he even then spoke to our user directly to walk them through the full new login process again.IT Support is often the type of thing a business pays for and hopes to never have to use - but dealing with Woodstock IT and Dave this morning, absolutely confirmed that it is money very well spent.I couldn't possibly recommend the team highly enough!
Sue StooksSue Stooks
10:20 20 Nov 23
I had a problem with my phone, so as I have been using Woodstock for many years for computer issues, they were my first thought. I called and arranged to drop off the phone at their workshop. A few hours later the lovely Cat rang to say it was all sorted. When I collected it, she explained what had happened and how she fixed it. The repair price was reasonable and I am very happy indeed. I can't recommend Woodstock highly enough.Sent from Sky Yahoo Mail on Android
J CtisJ Ctis
08:20 09 Nov 23
A new computer was ordered from Woodstock IT. Dave Brenner delivered it on the arranged date. He then spent time ensuring that everything was working correctly. Dave was courteous and professional and we are very pleased with the new kit.
Beatrice VGBeatrice VG
11:13 26 Oct 23
I have just had the most amazing service done on my laptop, by Dave Hearn. I could not praise Dave enough. He was fast, friendly and resolved all my issues whilst teaching me some very useful stuff. Thank you Dave!
Graham ArnoldGraham Arnold
16:00 18 Oct 23
Been using WOODTSOCK IT for several yrs now, my go to IT professional's. Today no different popped in -"CAT" resolve all the issues i had, truly great service from her. So good we have a local firm delivering a quality service. GREAT JOB " CAT"
MIchaelMIchael
15:14 17 Oct 23
Less than 20 mins with Jake at Woodstock IT fixed my Outlook access issue that was beyond Microsoft Support after a week, six emails and hours on calls. This firm's consistency across all my IT needs over more than five years is truly impressive. Highly recommended.
Caroline BlakeCaroline Blake
11:45 17 Oct 23
Woodstock came to the rescue recently when my PC crashed without warning. They were on the case immediately and eventually managed to recover everything as well as replacing the hard drive. Fantastic service, from a great team.
Ray YapRay Yap
13:32 28 Sep 23
The Woodstock IT Support Team is an amazing, efficient and reliable IT service provider.I wanted to take a moment to express my sincere gratitude to your incredible IT support team for their exceptional service in fixing my laptop. Your team's prompt response, technical expertise, and attention to detail truly exceeded my expectations. I am a grateful client, and I couldn't be more pleased with the level of care and professionalism you provided throughout the entire process. I especially commend Carl and Cat as they provided excellent customer service at an affordable cost.I want to commend each member of your IT support team for your hard work and dedication. May laptop has been upgraded, working well and is now speedier. Your collective efforts have restored my laptop to full functionality and my confidence in your organisation's IT support services just skyrocketed.Once again, thank you from the bottom of my heart for your outstanding service. You have a dedicated client in me (and from our company), and I will not hesitate to recommend your IT support team to anyone needing expert assistance.Warm regards,Ray
Frances HammertonFrances Hammerton
14:09 14 Sep 23
Carl and Dave are absolutely brilliant - the best IT guys! Always extremely helpful and much appreciated here at Technique Engineering!
Kevin DixonKevin Dixon
15:03 15 Aug 23
Very appreciative of the support service given today. Thank you to Dave Hearn for his perseverance, and a successful outcome. Kevin Dixon
Tony FiveashTony Fiveash
09:37 09 Aug 23
We have been using Woodstock IT for many years and they have always got us out of trouble, often at very short notice. Excellent service from all of the team there.
Sam VincentSam Vincent
13:45 02 Aug 23
I Highly recommend using Woodstock IT, and have done for years.Jake sorted my PC out for me again and it works perfectly
Sue StooksSue Stooks
15:41 06 Jun 23
Laptop Repair.I've used Woodstock for many years, so when my elderly laptop had an issue I had no hesitation in taking it to them. As usual, they were very helpful and solved the problem within one working day.Highly recommended.
John CarrodJohn Carrod
15:24 01 Mar 23
These guys went above and beyond what they needed to do. My father’s Samsung PC was not working correctly so after a recommendation from a friend I called Woodstock IT. My father is 101 years old so he could not deliver the computer to Woodstock (I am about 150 miles away) so they picked up the computer, updated it, got it running smoothly again and even replaced the keyboard which was an odd US style one. They returned the computer to my father and made sure he was total happy with it before returning to their offices. It is great to find a company that really cares about their customers. I’d recommend them to anyone.
Steve SmithSteve Smith
12:39 20 Jan 23
At very short notice Woodstock IT worked with us to address a number of identified CE Plus vulnerabilities and worked in a highly professional and responsive way meeting the changing demands for resolution. We could not have asked for more from them. They showed very high levels of technical ability and commitment to help us achieve our goal in a very short timeframe. I would particularly like to thank Carl Burchell for his tireless work across the 14 machines requiring attention and his patience with the constant changes required.I would recommend Woodstock IT to anyone looking for professional IT Services provision.
Danielle BuddenDanielle Budden
13:05 19 Dec 22
Can’t thank Woodstock enough lately, Dave, Oliver, Adam, Jake and the entire team have really helped me get out of some very stressful IT related situations recently.No question is ever too silly for them!I always feel like whenever I phone they always have the time to help me, whether that be remotely or in the workshop.Highly recommend this company for all your IT needs
Si JSi J
13:14 30 Nov 22
Have used Woodstock for several years and always had excellent service, no job is too big or too small and concentrate on fixing your problem rather than massaging costs. On collecting my machine after a hard drive upgrade from their excellent and knowledgable engineer Jake, my car became stuck in a flooded entrance to their site due to heavy rain and their General Manager no less, Joachim, used his own car to pull me out, wow, this is customer service above and beyond what you would normally expect! Have no hesitation in entrusting all your IT requirements to Woodstock, you won't regret it.
Tony WalshTony Walsh
14:23 24 Nov 22
Woodstock IT are one of the best companies I have had the privilege I have appointed to look after my IT needs, they are customer focused and deliver a service that is second to none.As for value, their prices are very completive, the staff are extremely friendly, and nothing is too much trouble for them.Due to a disability, they never question about taking up tasks either remotely or by visiting my home.I have been using Woodstock for several years and can truly say they look after all my IT needs and have even helped from time to time with my smart gadgets.Defiantly one of the best 3rd party contractors I have ever used.Tony Walsh
michaela maloneymichaela maloney
13:19 01 Nov 22
The team at Woodstock IT have been nothing short of fantastic in their support, expertise, help and above all their friendliness since we started working with them in 2017. They've been one of the most valuable constants through the last couple of years and have supported my business with their continued knowledge and ideas as we continue to flex and change to our new ways of working. Keep on being awesome Team Woodstock!!
MrWillow6MrWillow6
12:29 17 Oct 22
Took my laptop in for an urgent re-build and received first class service from Jake at Woodstock IT. The job was completed quickly and I received regular updates on progress. I would highly recommend this company for its technical knowledge, expertise and customer service.
Rupert NathanRupert Nathan
13:06 04 Oct 22
Usual superb service from Woodstock IT . Instant attention via remote support for email reconfiguration. Confident and humourous, the process made a joy of an IT glitch which was way North of my pay grade! Thank you Jogi!!! (Or however you choose to spell you name).Price was entirely reasonable for this level of service
Eleanor CoateEleanor Coate
12:53 29 Sep 22
Once again, I'd like to thank Woodstock IT and especially Jake. He has spent inordinate periods of time to sort out two issues relating to Windows 11 updates. Working remotely I could see how many routes he had to take to solve the problems with great patience. Many thanks.
Tim FifieldTim Fifield
12:06 22 Sep 22
Just a shout out to the team at Woodstock IT - and especially the mighty Jake Spurrier in the workshop - for the supply and seamless data exchange from one MacBook Air to a shiny new one. MD Julian even opened up on a Saturday so we could get our mitts on it for urgent work over the weekend. Five star service as usual!
Louise ParrLouise Parr
11:40 16 Sep 22
I contacted Woodstock IT because I was having trouble sending emails. I tried contacting my web hosting company and tried Microsoft and neither of them were able to identify or solve the issue. Within an hour or my initial contact with Woodstock, I had the support team on the phone remotely accessing my laptop, and the issue was identified and resolved. The team are so friendly and knowledgeable. I would not hestitate to recommend them to others, both for personal and business support. Thank you Woodstock IT.
Madge FullerMadge Fuller
16:40 05 Aug 22
I am always so pleased when I contact Woodstock IT as they immediately act to help with any problems that arise. They are a friendly bunch always quick to offer support and advice. they are nearly always on hand to sort out many problems.
Damian WellsDamian Wells
11:03 05 Aug 22
I have used Oliver at Woodstock over the last 3 months with various obscure issues relating to SharePoint migration, MS Project, One Drive and Microsoft Office. Each time he has been systematic and thorough in finding and resolving the problems. Great expertise and a pleasure to work with.
NJCNJC
10:56 21 Jul 22
Employing Woodstock IT was one of the best decisions I made for my start-up company. The quality of customer service and attention to detail is at a level that I have rarely come across in the UK. Tom, Oli and Jake have all gone the extra mile (including outside of normal working hours) to ensure that the IT systems of the business are secure and functioning to the optimum. I can't recommend these guys highly enough.
linda cowderoylinda cowderoy
13:30 24 Jun 22
Excellent service from Woodstock as always. Carl sorted out a difficult problem for me, but easy for him, very quickly with curtesy and professionalism. Thanks! Linda
Horsham ArchitectsHorsham Architects
17:23 24 May 22
Problems with different e mails Resolved!Carl arrived very promptly helped resolve an e mail problems on all 4 computers as well as my mobile phone for my business, very professional service, definitely would recommend
Brock TaylorBrock Taylor
14:09 01 Mar 22
Always excellent service. Quick to respond and sort problems. A pleasure to deal with. Thank you Oliver and Carl for your continued support and expert knowledge.
philbexphilbex
13:30 18 Jan 22
Our company has been using Woodstock IT Horsham for seven years and we cannot sing their praises more highly. We have always had first class service from them: there is nothing they cannot set up, fix, or repair. Joachim (their General Manager) has been coming out to us since we first used them and he is absolutely brilliant: his IT knowledge is endless, he is professional and polite, and a really lovely bloke too. Whether you are corporate or domestic, do not look anywhere else: use Woodstock and you will never look back.
Sue CaseSue Case
13:25 18 Jan 22
Been using Woodstock IT for a few years now. Buy hardware from them which comes will good, honest, reliable advice and no insurance selling! Use them annually for general advice and to ensure my PC is working 100% as it should. Highly recommend this company to individuals as well as companies. No job is treated as too big or too small. Really friendly, knowledgeable and trustworthy staff.
Adrian StevensAdrian Stevens
19:09 09 Dec 21
Being a non-techie, when it came to needing to upgrade my aging laptop, I could have gone into a retail outlet and been bombarded with technical stuff by staff who earn commission on sales.Instead I preferred to ask the professionals for their opinion about what I needed and for them to source the hardware. Having previously used Woodstock IT for servicing, they were the obvious choice. They provided a solution and quoted me the price for the hardware and for the data transfer and setting up the new system. They are the experts and I fully trust their expertise. Excellent service from the team.
Keith WhiteKeith White
13:26 24 Nov 21
Brilliant service by James,solved all our problems very quickly and very professionaly.Would highly recommend this company.
Joseph ChiwawaJoseph Chiwawa
10:58 22 Nov 21
The staff is so friendly and they did a perfect job , it's the team you can trust for a job
Tara WilliamsTara Williams
13:48 09 Nov 21
Always there to help or advise. Very professional and everything is sorted out without delay. Thank you.
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