More details on some of our most important services
Maintaining and improving IT performance
Through understanding your current system capabilities and what your business requires to run efficiently, we can protect your files, software and hardware, as well as upgrade or downgrade your storage size depending on usage. To gain peace of mind and security from our services, find out more about what we offer below and call us on 01403 290 321 or 01293 912321 with your enquiry.
Proactive monitoring of performance
We use advanced tools to monitor the performance of your IT systems 24/7 and through real time alerts we’re able to immediately work on fixing issues as they arise. This may include server problems or failure, lack of storage and underperformance of WiFi connections.
If you find anything not running smoothly, you can contact us for diagnostic checks where we may suggest improvements based on our findings.
Diagnosis of issues
Businesses require a fast and accurate response to issues to ensure there’s no detrimental effect on your workflow. This is why we reliably diagnose issues and respond quickly and in the correct way to limit downtime and disruption.
Once we’re monitoring your performance, any issues from small simple fixes to complicated and critical problems can be dealt with swiftly, including system failure. As we’ve mentioned before, being proactive is key.
Cloud-based storage and backup solutions
As part of our proactive approach we’ve partnered with Dropbox, the cloud-based storage and backup solution.
As an official partner of Dropbox, we are able to offer this fantastic storage solution as part of your ongoing support package. That means unlimited storage, unlimited back-ups and industry-leading encryption to keep your data secure. Using a cloud-based system saves space and time when it comes to backups.
Securely hosted email communication
Our team can also take on the management of your email services, improving your communications internally and with clients and customers. All emails and attachments will be sent securely without the concern of hacks or virus attacks.
Our Hosted Exchange email service is a fully managed solution so you no longer have to worry about the security, integrity or delivery of your emails ever again.
For more information, or for a bespoke package, you can call us on 01403 290 321 or 01293 912 321, email us on [email protected], or drop into our office in Horsham.