A proactive approach to network health
The phrase ‘prevention is better than cure’ is entirely accurate when it comes to IT. With one of Woodstock IT’s network health checks, we’ll spot any issues before they become a problem for your business and productivity.
How do you know when to have a health check?
A health check can be proactive and part of ongoing maintenance, rather than a response to an issue arising. However, perhaps you’ve noticed a few cracks in your network, maybe it’s running slower than usual, the printer doesn’t respond, or you’re missing back ups.
Responding to these issues before they become worse is the best thing you can possibly do, and at Woodstock IT we’re here to help. We’ll proactively review your entire network and ensure things are not only working as they should, but that the best practices are being used across your system.
We’ll concentrate on:
- Network speed
- Internet connectivity
- File sharing
- Antivirus solutions
From this we can give you a summary report detailing any areas of recommended action listed in priority status – the critical ones being at the top of the list, and set to work fixing your system if that’s what you’d like us to do. We’ll also give you advice about which software and hardware is best to use. We’ll leave you with a smooth-running system that will make you question why you didn’t call us months or years earlier!
What if something is wrong?
For urgent issues we can usually help immediately and charge our standard hourly rate plus the cost of parts or software upgrades. If there is a case for an ongoing support contract we can discuss this with you. For details of our support contracts and what’s included please visit our support contracts page.
Do I really need a support contract?
Here’s our commitment to you, we will never sell you anything you don’t need. We operate an ethical business where our sole priority is to support you and your business in the most appropriate way.
Many businesses favour our ad hoc support as it gives them a pay-as-you go option. Others prefer the security of a dedicated IT department proactively managing their IT for an agreed fixed fee. Either way, once you’re on our books we’ll have a record of your IT system and should be able to help you quickly and efficiently.
Excellent customer service and the best industry practice
The health check gives you a comprehensive report of your IT system, leaving no stone unturned. The best part of not tackling such a big task in-house is that our staff can discuss in-depth with you the various issues and make it understandable for those who aren’t in IT.
Information is power and we’ll make sure you fully understand how your system has been running and what needs to be fixed. Or if you have a small IT department, we can ensure they’re up to speed on everything we’ve done, and what they need to continue to do should they wish to tackle the issues in-house.
We will rigorously test your security so that you know your data is protected. Everything we recommend will ensure that your IT system is up to the standard of the best industry practices. We’ll ensure your system is running at its maximum efficiency, so you won’t have to fear any network downtime in future from any issues which haven’t been addressed.
Get in touch
To discuss getting a network health check, give us a call today on 01403 290 321 or 01293 912 321 or you can drop us an email on [email protected].
Ad hoc to full support services
We offer a very competitive IT support service catering for both one off fixes right through to a fully supported and managed IT support contract. Find out more below.
Managed IT ServicesAd Hoc IT SupportNo fix no fee policy*
*Please note that the no fix no fee policy applies to workshop repairs only and does not cover our consultancy services. These services include call outs to your premises, remote fixing of any issues, telephone support and system monitoring.