As we approach the end of the year and reflect on the past twelve months, there’s no doubt that it has been challenging in many ways. Thankfully we have been fortunate, and like many other companies have been able to use this time to adapt and ensure that we continue to offer an outstanding quality of service to our customers.
With 2021 just around the corner, we look back at some of the key moments of 2020, for Woodstock IT itself and the industry as a whole. Next year we look forward to continuing to offer managed services as well as IT support and solutions.
Our dedicated team of professionals are always on hand to provide easy to understand information and advice, so there’s absolutely no need for you to be ‘tech savvy’. To speak to a member of the Woodstock IT team call us on 01403 290321, or contact us using our online form or via email.
We launched new company branding
Since we first opened our doors to customers all the way back in 2011, we’ve observed and experienced significant changes in the industry, and subsequently to the services we offer – changes that we wanted to reflect in our branding.
Fast forward to November 2020, which was a particularly exciting and extraordinarily busy month for us as we simultaneously launched our new website, complete with our new ‘Infinite Loop’ branding and minty-fresh look.
The focus for our new website design was to make our site as enjoyable and easy to navigate as possible, making it simpler than ever before for customers to find and access the services they need.
The ‘Infinite Loop’ design featured in our new branding is symbolic of the infinite possibilities in this ‘always on’ world, and of the continuous need for innovation and transparent communication with our customers.
Oh, and did you notice that we’ve got a new tagline? We’re ‘Making IT simple’. Ok, if we’re totally honest we’ve been doing this for more than 10 years, but now it’s in our messaging!
Our new Guildford office opened
We were also very excited to have opened a new office in the bustling town of Guildford, Surrey, our first office outside of Sussex, from which we offer all of the Woodstock IT services. The office opened on 6th November 2020 and continues to accept new customers.
Pop into the branch or give us a call on 01483 677321 and our friendly team of professionals will be happy to talk to you about all things tech. If you need IT support for your business, we are offering 3 months free support until 31st December 2020 when you sign up for 12 months – terms & conditions apply.
We helped clients who switched to remote working
In 2020 how many people worked changed. Covid-19 kickstarted a monumental shift, a migration of office based workers who would go on to work remotely on a temporary basis – and more permanently.
We’ve since successfully helped many clients, both employers and employees, from all manners of industry make the switch to remote working. From home and residential broadband solutions to cloud services, we made it simple and easy for you to make the transition with minimal disruption to your business. Find out more in our blogs ‘Optimising Residential Broadband’ and ‘Cloud Computing For Remote Workers’.
With remote working proving popular, it’s an ongoing consideration for businesses as they look to the future.
Our cyber security offering improved
With all the changes to the ways in which we are now using IT, particularly at home for business purposes, we also felt that it was an appropriate time to evaluate and improve upon our cyber security offerings.
We will be continuing our long time partnership with ESET, but have also launched two new and highly effective solutions :
- Dark Web ID – a proactive dark web monitoring service
- Bullphish ID – provides simulated phishing attacks and training to reduce human error
Further information on this exciting new collaboration can be found in our recent look at ‘Cyberthreats From Your Inbox’.
A message from Julian
I think it’s fair to say that 2020 was a very challenging year for everyone, but as a company we have gone to great lengths to maintain a high quality level of service to all of our clients.
Thank you to everyone who has supported us not just this year, but in some cases since the very early days of our company. We are the sum total of our clients and we genuinely appreciate every single one of you!
Finally a huge thanks to our team who have been brilliant in quickly adapting to different ways of working and keep our customers at the heart of everything they do.
Get in touch to benefit from our services in 2021
Whatever your IT needs, we’re here to help make IT simple. Our services include, but are not limited to:
- Network setups
- Wireless network and security
- Antivirus software supply and configuration
- Data recovery
- Laptop and portable device repair
- Broadband speed health checks and improvements
- Reliable back-up solutions
Get in touch today to find out how we can help save you money and improve your communication infrastructure. We’d just like to add to all our customers, we hope you have a safe break over Christmas and the New Year and wish you all the best for 2021.